The rapid growth of digital payments is accompanied by an expansion of the risk landscape, making customer education and awareness increasingly important for financial security, Nikolai Belstein, Senior Director of Consulting and Analytics at Visa CEMEA, said, Trend’s special correspondent reports from Tashkent. He made the remarks while speaking at the Silk Road Finance & Technology Forum. According to Belstein, the increase in digital payment volumes means that financial service providers need to pay greater attention to managing associated risks.
That’s the main problem,” he said. He noted that service providers, issuers and banks share responsibility for managing these risks, while regulators also play an important role. At the same time, he identified customer behavior and awareness as one of the main challenges facing the digital payments ecosystem.
It’s more about the weakest part — us, as human beings,” he said. According to Belstein, greater investment in financial education and customer awareness could help prevent a significant share of fraud-related incidents. He recommended that customers verify suspicious requests directly with their banks before proceeding with a transaction.
Just make a call back to the bank and ask whether it is really a legitimate person,” Belstein said. Source: https://www.trend.az/casia/uzbekistan/4217787.html © 2026 Trend News Agency.
Extract — continue reading at the source.
