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AI Didn't Fix Hiring. It Built a Bigger Black Hole | Opinion

AI Didn't Fix Hiring. It Built a Bigger Black Hole | Opinion

newsweek.com 06.11.2026 17:16 30 views
AI hiring promises efficiency, but can alienate applicants. Recruiter Katie Warnock argues employers should restore human contact.

Almost everyone will look for a job at some point, or love someone who is looking for one right now. A son fresh out of college. A neighbor laid off this spring.

A mother trying to get back into the workforce. Every one of them is about to meet a hiring process that has quietly stopped including people. This week, one of the most talked-about stories on LinkedIn was about Gen Z job seekers who described that process as "impersonal," "humiliating," and even "dehumanizing." Some walked into offices with printed résumés in hand and still could not reach a human being.

If you have spent any time around a young job seeker this year, none of it was a surprise. A candidate uses AI to write a résumé. She submits it to a job posting that was written by AI.

Software screens it before any human sees it. If she is lucky, she is invited to an interview, and the interviewer is a bot. Then she waits, and nobody ever calls.

AI on one side, AI on the other, and no people in the middle. Everyone was promised efficiency. What we built is a machine that talks to itself.

In Resume Genius's 2026 AI Impact on Hiring Report, 87 percent of surveyed U.S. hiring managers said they use AI somewhere in recruiting, and 82 percent said they worry about candidates using AI on their applications. Employers handed the process to machines, and were then also upset that candidates did the same. In Greenhouse's 2025 AI in Hiring Report, which included 1,200 American job seekers, 54 percent had already faced an AI-led interview, and 62 percent of U.S.

Extract — continue reading at the source.

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