The task facing the new head of India’s biggest private bank H DFC Bank started on a shoestring. In its first makeshift office, in a textile mill in Mumbai in 1995, rats gnawed at computer cables taped to the floor. Paper clips were meticulously accounted for.
Staff held meetings under a peepal tree. Even as the bank grew, they were asked to bring in their own tea mugs. If the country is winning the future, why are its investors so glum?
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