Walmart Inc. (NASDAQ:WMT) is expanding its restaurant-delivery business through a partnership with Papa John's, allowing customers in select U.S. markets to order pizzas, sides, and desserts through Walmart's app and website. The service is expected to launch this fall before expanding to thousands of participating Papa John's locations nationwide. Customers will be able to order restaurant food either separately or alongside Walmart groceries and household products, with Walmart's delivery network handling fulfillment.
The move builds on Walmart's broader push into fast delivery. The company recently reported that U.S. e-commerce sales increased 24% in its latest quarter, while fast-delivery services for groceries and general merchandise grew 48%. Walmart also said 30-minute-or-less delivery was available in 38 U.S. markets, highlighting the infrastructure it can potentially leverage for restaurant orders.
The Papa John's partnership could strengthen Walmart Inc. (NASDAQ:WMT)'s position as a broader consumer-delivery platform rather than simply a retailer. Adding restaurant meals gives shoppers another reason to open Walmart's app, while the ability to combine a pizza order with groceries and household products creates an opportunity to increase basket sizes and order frequency. This is particularly attractive because Walmart already has a large store network that increasingly functions as a last-mile fulfillment system; roughly 80% of its e-commerce orders are fulfilled from stores.
The deal could also improve the economics of Walmart's existing delivery infrastructure. Instead of building a completely separate restaurant-delivery network, Walmart can utilize its established fulfillment capabilities and Spark driver network to serve incremental demand. The Papa John's relationship also expands Walmart's restaurant offering beyond earlier partnerships, helping the company build a more comprehensive alternative to dedicated delivery platforms such as DoorDash and Uber Eats.
More importantly, restaurant delivery could become another engagement tool for Walmart Inc. (NASDAQ:WMT)'s increasingly digital customer base. With e-commerce approaching a quarter of Walmart's overall sales and growing substantially faster than traditional store sales, initiatives that increase digital traffic could support Walmart's broader ecosystem of e-commerce, memberships and advertising. The biggest concern is that restaurant delivery could add complexity and relatively low-margin volume without materially changing Walmart Inc. (NASDAQ:WMT)'s earnings profile.
Pizza delivery is a competitive, operationally demanding business, and Walmart will have to balance delivery costs, driver availability, customer expectations and the economics of smaller restaurant orders. Faster delivery also tends to require dense order volumes to make the delivery network efficient. There is also a risk that the partnership produces more incremental convenience than incremental spending.
Extract — continue reading at the source.