WhatsApp says it is fixing an issue that disabled several accounts

🚨 Flash Sale 🚨 Get $100 off your Disrupt 2026 ticket Get $400 off your Disrupt 2026 ticket: REGISTER NOW. Close TechCrunch Desktop Logo TechCrunch Mobile Logo LatestStartupsVentureAppleSecurityAIAppsDisrupt 2026 EventsPodcastsNewsletters SearchSubmit Site Search Toggle Mega Menu Toggle Topics Latest AI Amazon Apps Biotech & Health Climate Cloud Computing Commerce Crypto Enterprise EVs Fintech Fundraising Gadgets Gaming Google Government & Policy Hardware Instagram Layoffs Media & Entertainment Meta Microsoft Privacy Robotics Security Social Space Startups TikTok Transportation Venture More from TechCrunch Staff Events Startup Battlefield StrictlyVC Newsletters Podcasts Videos Partner Content TechCrunch Brand Studio Crunchboard Contact Us In Brief Posted: 10:46 AM PDT · August 3, 2026 Image Credits:Matthias Balk/picture alliance / Ivan Mehta WhatsApp says it is fixing an issue that disabled several accounts For the last few hours, several people across social media have reported that their WhatsApp accounts have been blocked and put “under review” by Meta. The company, in response to TechCrunch’s inquiries about the matter, said that it is working on restoring access to these accounts.

According to posts from those impacted on X and Threads, many were suddenly unable to use their accounts. When they tried to access their accounts, WhatsApp displayed a screen that said, “Your account activity and device info is being checked to make sure it follows our Terms of Service. We’ll notify you of the result typically within 24 hours.” Meta’s popular chat app has more than 3 billion monthly active users across the world, making even a proportionally small disruption one that can impact thousands of users.

Hi @Meta @WhatsApp My WhatsApp account got locked is under review. I was engaged in usual work and chats.It’s blocked for 24 hours and will affect my work directly. Please help with solution ASAP. pic.twitter.com/6nzjCOFmCi— Indrajit Deb Gupta (@idebgupta) August 3, 2026 Meta acknowledged the issue and told TechCrunch the company is working on resolving it.

However, it didn’t specify if users in specific regions were impacted, or what caused the problem. Sometimes we get this wrong, and if we do, we try to fix it as quickly as possible to get people back to chatting. We’ve taken action to restore affected accounts,” a company spokesperson said.

The company didn’t provide details around what caused a bunch of accounts to go under review. Topics Apps, In Brief, Meta, WhatsApp October 13 – 15 San Francisco Scale faster. Gain practical expertise.

No matter your goal, Disrupt can empower you.Save up to $330 today! REGISTER NOW Newsletters See More Subscribe for the industry’s biggest tech news TechCrunch Daily News Every weekday and Sunday, you can get the best of TechCrunch’s coverage. TechCrunch Mobility TechCrunch Mobility is your destination for transportation news and insight.