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What has the return‑to‑office movement taught us? People, not technology, help companies get ahead

What has the return‑to‑office movement taught us? People, not technology, help companies get ahead

phys.org 26.08.2026 15:00 5 views
We like to believe that whatever ails a company can be fixed by digitizing it. And technology is easy to swap. Rip out the old system, bolt in the new one, declare yourself modern. But a company is not its buildings, its

This article has been reviewed according to Science X's editorial process and policies. Editors have highlighted the following attributes while ensuring the content's credibility: We like to believe that whatever ails a company can be fixed by digitizing it. And technology is easy to swap.

Rip out the old system, bolt in the new one, declare yourself modern. But a company is not its buildings, its machines or its software. Organizations do not change.

People change or they quietly refuse to, and no amount of technology overrides that. I learned this the hard way, leading corporate restructuring as a CFO and a CEO. You can redraw an org chart over lunch.

Getting the human beings inside it to actually move forward is the real job, and there is no tool that will do it for you. The recent return-to-office wave is showing this right now, at enormous scale. Through 2025 and into 2026, big employers ordered everyone back.

Amazon: around 350,000 people, full time. JPMorgan Chase: remote work gone. Dell: hybrid work scrapped.

Mass change programs, imposed from the top—and look what they produced. Corporate guidance firm Gartner found nearly three-quarters of HR leaders reporting internal tension. Eight in 10 companies admitted losing talent.

Extract — continue reading at the source.

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